ICT Department

ICT Department
ICT Department

The ICT department reports to the Townclerk’s Office. It is responsible for Planning the development, implementation, maintenance and support of all ICT solutions and infrastructure in LMC.

LMC’s ICT strategy since 2014 is built on 3 objectives that is Improved Institutional Efficiency, Improved Business Support and Improved Communication. These objectives are briefly broken down as follows;

Improved Institutional Efficiency

Provision of work supporting equipment such as computers, Printers, Mobile gadgets
Facilitation of the Local and Wide Area Network and Internet services in all offices
Formulating IT standards in accordance to national standards
Provision of ICT support
Reduce Cost of doing Business in operations

Improved Business Support

Improve Revenue Collection through Automation
Re-engineer all processes in all the Directorates
Provide Software solutions to all directorates e.g. Human Resource Management solutions, Health Management Solutions, Accounting solutions, e-Waste Management, e-Learning, Gender applications, Education Management solutions, -Traffic Control solutions
Enhance ICT Innovation within the city
Enhance city safety through surveillance

Improved communication

Enhance Internal communication tools e.g. Intranet, email, unified messaging, client processes
Enhance development of external communication through the interactive web portal, social media and Call Center

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