ICT Department

Image: Martin Ssekajja
ICT Department
ICT Department

The ICT department reports to the Townclerk’s Office. It is responsible for Planning the development, implementation, maintenance and support of all ICT solutions and infrastructure in LMC.

LMC’s ICT strategy since 2014 is built on 3 objectives that is Improved Institutional Efficiency, Improved Business Support and Improved Communication.  These objectives are briefly broken down as follows;

Improved Institutional Efficiency

  • Provision of work supporting equipment such as computers, Printers, Mobile gadgets
  • Facilitation of the Local and Wide Area Network and Internet services in all offices
  • Formulating IT standards in accordance to national standards
  • Provision of ICT support
  • Reduce Cost of doing Business in operations

Improved Business Support

  • Improve Revenue Collection through Automation
  • Re-engineer all processes in all the Directorates
  • Provide Software solutions to all directorates e.g. Human Resource Management solutions, Health Management Solutions, Accounting solutions, e-Waste Management, e-Learning, Gender applications, Education Management solutions, -Traffic Control solutions
  • Enhance ICT Innovation within the city
  • Enhance city safety through surveillance

Improved communication

  • Enhance Internal communication tools e.g. Intranet, email, unified messaging, client processes
  • Enhance development of external communication through the interactive web portal, social media and Call Center


Kampala-Jinja Rd, Lugazi, Uganda
P.O.Box 111 Lugazi
Tel: +256(0)434 669 186 
Email: info@lugazimc.go.ug

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